Customer care Representative- Check ‘n Go/Allied Advance Loan
Can you enjoy supplying service that is excellent building enduring consumer relationships? Do you need to move beyond old-fashioned jobs that are retail begin to build your job? Have you got curiosity about being part of an industry-leading financial solutions business? Isn’t it time in order to make your following move? In that case, we wish to speak to you!
Summary of Part and Key Accountabilities:
Our Customer Service Associates have reached the center of everything online payday loans in Chanute we do at Check ‘Go and Allied advance loan, both an element of the Axcess Financial category of businesses. Every day in towns and towns around the world, they have been greeting clients, processing loan requests, responding to inquiries about items, advertising new items, and much more — all because of the aim of delighting our respected clients. We offer cash solutions the real deal people and make an effort to function as choice that is first everyday economic solutions. We users give attention to building relationships to make certain client requirements are now being offered utilizing the most readily useful items we are able to provide.
Essential Duties:
- Relationship management: place our clients during the center of every thing we do. Exemplify our Product product product Sales tradition. Provide and educate clients from the item profile. Escalate problems to your shop Manager, DDO, and Corporate Office if struggling to resolve the problem straight utilizing the client.
- Cash control: Handle and count currency, money, and coins to incorporate building a money cabinet, counting money deposits, going cash from protected safe to cash cabinet as well as other money management needs. In charge of bank deposits or bank pick-ups. Balance batch that is individual with shop product product product sales reports at end of time and help with resolving over/shorts as required.
- Loan processing: Perform customer that is necessary to validate information presented. Accurately process loans and deals per business policy.
- Compliance: accountable for conformity with company/State policy and procedures Federal that is including regulation relevant.
- Inbound/Outbound calls: response phone inquiries in reaction to questions that are general client applications, demands or other dilemmas. Put customer that is outgoing and collection phone phone phone calls relative to federal laws and shop running procedures.
- Brand Ambassador: improve the Check ‘n get brand expertly and make certain shop look ( external and internal) is maintained to business criteria. Help in the execution of all of the business marketing plans and programs, ensuring exact and set-up that is timely exemplary execution and within founded due dates.
Minimal Education and Enjoy Involved:
- 2 yrs past product sales and customer support experience chosen.
- Couple of years cash maneuvering experience chosen.
- Will need to have own private dependable transport in conformity with posted policy and procedure. This could NOT add transport that is general public transport from family members or buddies. Must keep a valid license and legitimate car insurance while utilized by the organization.
Real Demands:
Also, you can expect: competitive compensation (base pay + incentives) and advantage programs ( e.g., medical dental, life insurance coverage), an ample premium time off system, 401k retirement plan, tuition reimbursement, as well as a work environment that is engaging.
About Axcess Financial:
We have been an independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to carry out their individual funds whenever, where and exactly how they desire. It is our objective to have individuals the funds they want whenever it is needed by them. We make certain we achieve this in a real means that is accountable and of their means.
Dedication to Diversity:
Axcess is dedicated to employing and keeping a diverse workforce. Our company is proud to be the same Opportunity/Affirmative Action-Employer, making choices without reference to battle, color, faith, gender, sex identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or virtually any class that is protected.
This publishing is supposed to spell it out the basic nature associated with the work likely to be done and it is perhaps perhaps perhaps not an extensive range of all duties, duties and abilities necessary for the career.