Customer care Representative- Check ‘n Go/Allied Advance Loan

Customer care Representative- Check ‘n Go/Allied Advance Loan

Customer support Representative- Check ‘n Go/Allied Advance Loan

Do you really enjoy supplying exemplary solution and building enduring consumer relationships? Do you need to go beyond conventional jobs that are retail begin to build your job? Have you got curiosity about being part of an industry-leading economic solutions business? Isn’t it time which will make the next move? In that case, you want to speak with you!

Summary of Part and Key Accountabilities:

Our Customer Service Associates have reached one’s heart of that which we do at Check ‘Go and Allied advance loan, both an element of the Axcess Financial group of organizations. Every day in metropolitan areas and towns in the united states, they have been greeting clients, processing applications, responding to inquiries about items, advertising new services, and much more — all using the aim of delighting our respected clients. We offer cash solutions the real deal people and make an effort to function as the very first option for everyday monetary solutions. We users give attention to building relationships to make certain consumer requirements are increasingly being served utilizing the most useful services and products we could provide.

Essential Duties:

  • Relationship management: place our clients during the center of every thing we do. Exemplify our Sales tradition. Provide and teach clients regarding the product profile. Escalate dilemmas into the shop Manager, DDO, and Corporate Office if not able to resolve the issue straight using the client.
  • Cash control: Handle and count currency, money, and coins to incorporate handling a money drawer, counting money deposits, going cash from safe safe to cash cabinet as well as other money managing demands. Accountable for bank deposits or bank pick-ups. Balance batch that is individual with shop product product product product sales reports at end of time and help with resolving over/shorts as required.
  • Loan processing: Perform customer that is necessary to validate information presented. Accurately process loans and deals per business policy.
  • Conformity: in charge of conformity with company/State policy and procedures Federal that is including regulation relevant.
  • Inbound/Outbound calls: response phone inquiries in reaction to basic concerns, client applications, demands or other dilemmas. Put customer that is outgoing and collection telephone phone phone calls prior to federal laws and shop running procedures.
  • Brand Ambassador: improve the Check ‘n get brand name skillfully and make certain shop look (external and internal) is maintained to business criteria. Help in the execution of most business marketing plans and programs, ensuring exact and payday loan no credit check Richmond prompt set-up, exceptional execution and within founded due dates.

Minimal Education and Enjoy Involved:

  • Couple of years sales that are previous customer support experience chosen.
  • 2 yrs cash control experience chosen.
  • Need own private dependable transport in conformity with posted policy and procedure. This might NOT add transport that is general public transport from family members or buddies. Must keep a valid license and legitimate car insurance while used by the organization.

Real Needs:

Also, you can expect: competitive compensation (base pay + incentives) and advantage programs ( ag e.g., medical dental, life insurance coverage), a substantial premium time off system, 401k retirement plan, tuition reimbursement, and an engaging work place.

About Axcess Financial:

Our company is a independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to deal with their individual funds whenever, where and exactly how they need. It is our objective to obtain people the cash they require whenever they require it. We make certain we do this in a real method that is accountable and in their means.

Dedication to Diversity:

Axcess is invested in hiring and keeping a diverse workforce. We have been proud to be the same Opportunity/Affirmative Action-Employer, making choices without respect to competition, color, faith, sex, sex identity or phrase, intimate orientation, nationwide origin, genetics, impairment status, age, marital status, protected veteran status or just about any other class that is protected.

This publishing is supposed to spell it out the basic nature associated with the work likely to be done and it is perhaps perhaps not a thorough directory of all duties, duties and abilities needed for the career.

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