Customer support Representative (Payday Loan / money Advance Industry) task

Customer support Representative (Payday Loan / money Advance Industry) task

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Job Description

Business Overview

PH Financial solutions is just a grouped household owned business that functions in the customer economic and loan services industry. We now have one objective in your mind, to produce stability that is financial each of our clients. Because the business ended up being launched in 2001, we now have founded over 40 branch areas in 6 states, plus a call center that is online. We are seeking to add energetic, positive and sales-oriented individuals to join our family as we continue to grow.

That Which We Provide:

  • Competitive hourly wage plus possible bonus that is monthly
  • Paid time off (eligible after 3 months)
  • Wellness, dental and eyesight insurance coverage (eligible after 60 times)
  • Long haul impairment and life insurance coverage Georgia online payday loans taken care of because of the ongoing business after ninety days
  • Comprehensive training to greatly help advance your job
  • Position Overview:

    As a person provider Representative, you could have a role that is hands-on working with customers and accountable for finishing tasks from the branch’s day-to-day operations. You should have a role that is active conference all performance objectives and metrics for the branch as defined by top administration. To take action, this place calls for exceptional customer care abilities (both over the telephone plus in person), focus on details and a desire for product product sales. This place is accountable to aid develop, help, and take part in all advertising and collection efforts. Job obligations are anticipated become finished in a manner that complies along with federal and state laws and adheres to business policies, procedures, and methods.

    After training, you will end up anticipated to suggest and offer our lending options and other solutions to clients. You need to have communication that is excellent to create strong relationships with not merely our present customers, but in addition our prospective people. You will assist help with performing advertising efforts in the community that is local help produce product product sales and consumer development.

    While development is obviously essential, therefore is collecting and lending in a way that is responsible. You’re going to be needed to follow the business’s policies, procedures and all sorts of relevant federal and state laws. You’ll want to have the abilities to keep cash that is accurate and make sure business protection procedures are executed. You have to enter client and transaction information accurately to the point of sales system and produce and keep customer that is accurate with all needed documents. Perform and document collection calls, and just about every other authorized collection tasks.

    This place calls for standing for very long periods of time, lifting and holding around 20 pounds. Work may be done indoors or out-of-doors as required. Power to run a computer and point of purchase system, calculator, copier and use company’s filing system. You will result in keeping on a clean and inviting client environment, to incorporate vacuuming, dusting, cleaning restrooms and windows with supplied cleansing materials.

    You really must be open to work between your hours of 8:30 a.m. to 6:30 p.m. Monday through Friday, and 8:30 a.m. to 1:30 p.m. on Saturday, with planned hours founded by administration every week. Capacity to be punctual, protect attendance that is good and periodically work more than 40 hours each week.

    Needs

    Senior school diploma or equivalent

    Past expertise in banking/financial industry, hospitality and food, or product product sales preferred

    Take Note

    It is a job that is full-time with typically 40 hours each week and a versatile routine, with periodic overtime required. The data above is made to suggest the general nature and amount of work done by workers in this classification. It’s not made to include or be interpreted as a comprehensive stock of all of the duties, duties, and skills needed of workers assigned to the task. Worker may perform other duties that are related negotiated to satisfy the ongoing needs regarding the company. PH Financial solutions is A equal possibility company supporting variety on the job. We don’t discriminate based on impairment or protected characteristics.

    Must certanly be 18 many years of eligible and age be effective in the united states. Needs to be in a position to effectively complete all post offer displays, including a background that is criminal, guide check and medication test. Regular and punctual attendance is needed. Schedules can be changed as required to support company requirements. Must fulfill all relevant state and regional regulatory demands.

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