How do you are helped by us?
Hitachi Capital Retail Finance
2 Apex ViewLeedsWest YorkshireLS11 9BH
If you want to talk to us about becoming a partner that is retail please finish the short type and another of y our group are certain to get returning to you at the earliest opportunity.
Alternatively, in the event that you’d instead talk to some body straight away, go ahead and call us on 0344 375 5501
08:45 – 17:15 Monday to Thursday08:45 – 16:45 Friday
Retail Helpline
If you should be a preexisting retail partner with a basic enquiry, please phone our Retail Helpline on 0344 375 5515
Retail Helpline opening hours: 08:45 – 18:00
If you should be a client trying to talk with some body about a current retail finance or unsecured loan agreement, phone our Consumer Helpline on 0344 375 5500
E mail us to learn more
Require some assistance?
You can save time by managing your account online through our MyHPF portal or MyHPF App, details of how to log in can be found below and our FAQs page will also help to answer most of your questions if you’re an existing customer.
If you wish to talk with us, you’ll e mail us utilizing one of several choices below. Please note our phone lines are generally specially busy on a Monday as well as the finish of this thirty days around payday, you might find faster waiting times by calling at a time that is different.
Hitachi Capital Customer Finance
Got a question regarding the finance that is personal contract?
When you have missed a repayment or are finding yourself in monetary difficulty and have to talk about your needs, please finish our loan Repayment form so we could provde the right help.
Starting Hours:Monday to Friday- 8:15am to 7:15pmSaturday – ClosedSunday – Closed
Bank Vacations – Closed
Our Collections group are contacted on 0344 375 5488*
To get more general account queries contact our client Experience group on 0344 375 5500*
Talk to our unsecured loan advisers, that will be thrilled to work with you with your unsecured loan application.
Telephone:To procedure a personal bank loan, give us a call on 0343 351 9112*
Starting Hours:Monday to Friday- 8:45am to 7:30pmSaturday – ClosedSunday – Closed
Bank Vacations – Closed
All numbers that begin https://speedyloan.net/payday-loans-tn/alcoa/ with 03 are charged in the rate that is same standard landline figures.
Outbound and*Inbound telephone telephone calls could be recorded for training and monitoring purposes
Hitachi Capital Company Finance
Thorpe RoadStaines-upon-ThamesSurreyTW18 3HP
Got question regarding the company Finance contract?
If you should be a current consumer with an enquiry regarding the contract, please go ahead and make contact by either phone or e-mail.
Opening hours: Monday – Friday: 9am to 5pm
Looking for to invest in a secured asset?
With us and would like to speak to an experienced member of our New Business team, please feel free to get in contact by phone or email if you don’t have an existing agreement.
Opening hours: Monday – Friday: 9am to 5pm
E mail us
Hitachi Capital Invoice Finance
5 Hollinswood CourtStafford Park 1TelfordShropshireTF3 3DE
Customer Helpline
If you should be a client and want to get in contact please call us on 0808 239 9368
(to Friday – 8.45am to 17.15pm monday)
Please pick:
Call us
Franchise Finance
Wish to get more information talk that is certainly one of our professionals today.
Mobile: 01844 355575(to Friday – 9am to 5pm monday)
Post (Workplace Target):
Franchise FinanceBeacon HouseStokenchurch Company ParkIbstone RoadStokenchurchBucksHP14 3WN
Call us to learn more
Hitachi Capital European Vendor Options
If you’re a small business trying to provide finance to your web visitors in the united kingdom or Europe, speak with us about starting a merchant finance programme to guide the sales.
EVS Customer Services for UK, Ireland and Netherlands be sure to contact:
Mobile: +44 (0)34 33 519 171
E mail us
Hitachi Capital Car Options
Hakuba Home White Horse Company Park Trowbridge BA14 0FL
If you should be a current consumer and want to get in contact please call us on 0344 463 2900
(to Friday – 9am to 5pm monday)
Please choose:
E mail us
Hitachi Capital (UK) PLC
Thorpe RoadStaines-upon-ThamesSurreyTW18 3HP
E mail us
Complaints
Resolving your problem
At Hitachi Capital UK, we make an effort to offer our clients utilizing the most effective solution. Nonetheless, in the unusual event that individuals do get a issue, we go on it really really.
We make an effort to investigate and resolve any complaints quickly sufficient reason for minimal interruption for the clients.
We offer, please refer to the procedures below if you are not satisfied with any of the products or services.
What you should do when we can not achieve an understanding
If you’re maybe not content with our a reaction to your problem, you are in a position to refer the situation to your Financial Ombudsman provider. You need to contact them within 6 months regarding the date of our last reaction page to you.
They may be contacted within the ways that are following: Financial Ombudsman provider, Exchange Tower, London, E14 9SRTelephone: 0300 123 9 123
Further details can be bought regarding the Financial Ombudsman provider site:
PPI Complaints
The due date of 29 August 2019 for PPI Complaints has passed. We are going to not be in a position to investigate any further claims.
On The Web Dispute Resolution (ODR)
You can also have the ability to utilize the ODR platform , arranged because of the Commission that is european raise a grievance. Please keep in mind complaints submitted through this channel will be rerouted to Financial Ombudsmen provider (FOS) to use it.
Complaints Publication Report
The essential complaints that are recent reported towards the FCA (Financial Conduct Authority) will come in our Complaints Publication Report.