Later reimbursement
Submitted a grievance as a result of lending that is irresponsible. Gotten an answer that I became due a reimbursement through the business.
August signed all the paper work and was then advised the money would be in my account by 5PM on the 27th. Phoned my container to verify the payment had been prepared consultant told me he’d contact complaints group and call straight right straight back. Very nearly 2 hours later on nevertheless no call. We phoned straight right back myself and spoke to somebody else We was told there clearly was a nagging problem processing the re re payment into my bank. Contacted my bank, that they had no effort of cash being compensated in.
Then I discovered somebody else who’d the actual exact same issue after being guaranteed funds, I happened to be told the complaints team would draft me personally a message to describe the situation. No description simply a regular e-mail apologising for the delay and advising re re payment had now been prepared and will be within my bank within twenty four hours, same e-mail which was delivered to another consumer yesterday.
We don’t know how they are able to spend high interest loans away within 15mins but once it is cash they owe right right back here appears to be problem after problem after which when granted takes 24 hours to clear. Re re re Payment had been supposedly prepared and still no sign yesterday
Many thanks for the review.
We wish to sincerely apologise for your experience with our Consumer Services group as well as any dissatisfaction brought on by the wait in your payment.
We unfortunately experienced an issue that is unexpected releasing the redress re re payments to your clients, which caused a wait of if the funds had been released.
If we had been made mindful that the funds wouldn’t be gotten once we had encouraged. Due to this, email messages had been provided for all effected clients to advise associated with wait, we aimed to get hold of all customers before 17:00, nonetheless we had been struggling to finish this for several clients.
We are able to verify the funds had been granted albeit later on than anticipated, and re re payments should currently have been gotten.
Kindly note, when loans are given to the clients, the procedure is handled by our bodies, in order that it immediately delivers payments out on a regular foundation. In contrast, re re payments because of an issue are manually prepared, consequently requires a longer process period.
Please accept our apologies that are sincere any stress or inconvenience due to this wait.
I do not have a free account using them but…
I do not have a free account using them but somehow ended up being reported to own a standard. MyJar took just two calls as well as 2 email messages to sort this away rapidly, effectively and politely.
Many thanks to take the time and energy to keep us a 5 celebrity review.
Many thanks for the type responses, these will surely be passed away on the appropriate group for feedback.
Please write to us when there is whatever else we are able to do in order to assist.
Best Wishes,MYJAR Team
Reckless lenders.
Simply took out a lender that is irresponsible through resolver. MyJar issued me personally with 2 loans when you look at the room of 2-3 weeks back 2015 despite lack credit that is of/poor (2 defaults on account) being in the CIFAS create payday loans in Oxford OH “misuse of facility”. I ought to’ve never ever been granted these loans.
Many thanks to take the time and energy to keep an assessment.
We bring your issues really really and now we are keen to analyze this for your needs. I shall pass your details to your team that is relevant be investigated.
Best Wishes,MYJAR Team
Absolute trash of belated. I experienced a few loans without any problems whatsoever and all sorts of paid back early. Because the website that is new nevertheless we be seemingly unsuccessful with EACH application without valid reason. Aided by the present non financing policy presently in position i will just assume that this great deal are at risk of management exactly like Sunny and many others. On the basis of the standard of solution over present months I’m able to really say that we will be pleased to see this bath fold. Keep in mind just exactly just what goes round comes round.
Our company is sorry to listen to you are unhappy with this solution.
Regrettably because of the current climate that is economic our company is perhaps not presently accepting any loan requests from brand brand new or existing clients.
We are sorry for just about any inconvenience triggered.
Really professional and prompt
Many thanks to take the time for you to keep us a 5 celebrity review.
Many thanks for the type feedback, these will definitely be passed away on the team that is relevant feedback.
Please inform us if you have whatever else we could do in order to help.
Best Wishes,MYJAR Team
After publishing an… that is irresponsible
After submitting a reckless financing claim against myjar, we received a reply saying me ever taking a loan from them that they have no record of! that is even though the loans are back at my credit report & myjar is credit that is updating agencies! We have bank declaration & e-mail which will show a deal by myjar. The degree of deception is shocking and implied to purchase them time. Will never suggest this ongoing business at all.
We have been keen to research this for you personally, nevertheless we would not have the details we must find a free account for your needs so we can perform this.
Please would you offer me personally with a few information that is further purchase for me to find a merchant account, complete name, date of birth and post rule.
Covid 19 together with life’s issues can…
Covid 19 together with life’s issues could be a tough time for numerous but we can’t praise Gareth along with his colleague Natalie enough for showing empathy, consideration, fairness and care during turbulent times. Be assured that will you encounter any difficulty or require help from a reliable company, they are your individuals and I also can’t praise them sufficient. Lovely people that are humble again x
Many thanks when planning on taking the time and energy to keep us a 5 celebrity review.
Many thanks for the type reviews, these will definitely be passed on the relevant group for feedback.
Please tell us when there is whatever else we could do to help.
Best Wishes,MYJAR Team
My loan final updated on 12 of…
My loan final updated on 12 of March(equifax credit agency) it must be settled. Is 11th of August and loan is not closed today. Due to that I can’t utilize services and products obtainable in market.Update. Change my rating to 5 celebrity. Ideally every thing shall be sorted. Thank you for reaction
Many thanks for the review.
We can verify MYJAR reported your loan as closed and settled.
We would always advise our customers to expect a turn around time of 28 days when we report this information to the Credit Reference Agencies. But as a result of the climate that is current Credit Reference Agencies can be busier than typical.
MYJAR have actually reported this given information to TransUnion, Equifax and Experian. We now have examined your credit report today with TransUnion and certainly will the info happens to be updated appropriately. We shall nonetheless deliver another change to Equifax to make sure they could understand this updated for you personally.
Best Wishes,MYJAR Team
WHAT IS HAPPENING!
All messed up my credit history. and you know what.
YOU’VE MESSED IT AGAIN.
AVOID MESSING WITH the CREDIT RATING.
Many thanks for the review.
We simply take your issues extremely really and then we are keen to analyze this you today for you and will be arranging a call to.
Best Wishes,MYJAR Team
Anybody got loan recently?
MYJAR Ltd regrets that in the present climate that is economic we’ll never be accepting any loan requests for brand new or existing clients. We apologise for any inconvenience this might cause and would like to reassure our current clients that they are able to continue steadily to access their reports through the login area or via our contact centre which can be available as normal.
Many thanks for the review.
Regrettably as a result of the present economic system, we have been perhaps not currently accepting any applications from new or existing clients.
We are sorry for just about any inconvenience triggered.
Best Wishes,MYJAR Team