We received a bogus fee of $9. 99 to my t mobile bill from zong.

We received a bogus fee of $9. 99 to my t mobile bill from zong.

We never received nor requested any ongoing solution from their store and my cellular phone provider claims they could perhaps not get rid of the fee! Just what provides! Can anybody from anywhere now set you back money simply by calling your cell phone number? Exactly what a fraud!

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Reactions

In addition got a $29 cost due to this “Zong”. We NEVER enrolled in such a thing using this destination. Now Verizon will not simply take from the fees. I acquired an anonymous text that I WOULD NOT reply to about 30 days ago. Once I attempted to return to it to inquire of Verizon about any of it, it absolutely was gone. now i’ve fees that I didn’t join.

I am Hill Ferguson, and I also operate Product and advertising at Zong, a respected mobile repayments solution for social support systems and online flash games. You’ll find out more about our service at . I would ike to deal with your complaints:

@csinny – please go to our support that is online form submit your details so we can investigate your deal. whatever took place, we will correct it. you’ll find our kind right here:

@Evalavad – with all due respect, your declare that Zong charged almost anything to your cell phone bill for $29 is false. In reality, it is impossible because we usually do not process deals more than $9.99 (into the US). Perchance you’re confusing Zong with another payment that is mobile or solution?

In response to Evalavad your cellular phone bill does show fees however they are added as much as the amounts that are large. My mobile bill has these fees that I never authorized the small ones slipped through. Once we seen this full months bill due to all the the costs we investigated it and discovered these fees.

Zong: Alerts – Zong ALERTS -01/04 $6.99 Zong: Alerts – Zong ALERTS -01/10 $6.99

Zong: Alerts – Zong ALERTS -01/14 $6.99 Zong: Alerts – Zong ALERTS -01/20 $6.99

4 Zong: Alerts – Zong ALERTS @ $6.99/Alerts -03/14 $27.96 2 Zong: Alerts – Zong ALERTS @ $6.99/Alerts -04/08 $13.98 2 Zong: Alerts – Zong ALERTS @ $6.99/Alerts -04/10 $13.98

Total charges that are unauthorized ZONG $83.88

Therefore yes it will accumulate

ZONG isn’t some scam that is bogus. In the event that you purchase one thing and also have it charged using your cell phone ZONG will show through to your bill since thats who charged it

03153512245 could be the number who makes calls that are annoying. please block the quantity.

Re: Verizon Wireless Contact Number 510-318-1707. Cust, Tajma Vaughn’s line ended up being disconnected due to not cost. Verizon desires $301 simply in premium txt messaging about this line. Many of these charges have been in referrence to your 91010 prem texts. Cust wish to stop the subcription also recieving a credit associated with the costs list formerly.

Zong may possibly not be a fraud however their company methods victimize minors. They enable items that you’ll ordinarily require a charge card for become charged to a phone that is mobile by replying to a text message. They feel they usually have no liability once that pin rule happens to be entered. We discovered the hard means and would highly recommend individuals avoid this predatory service. It might probably perhaps not be a fraud nevertheless the social individuals related to Zong are censor.

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